When someone dies it can be a difficult time, and you may need some help with what to do next.
We are here to help in any way we can and have provided some guidance to help you deal with the practical impact of losing someone.
Our partner, Golden Charter, offers step-by-step advice on what to do when someone dies, and has answered some frequently asked questions about funerals in light of Covid-19.
Help is just a phone call away
If you need support making funeral arrangements for a member of the Armed Forces community, please call us on 0808 802 8080 or use our live chat.
There are many sources of advice and help with funerals – whether the person is serving, a veteran, or has no immediate links to the Armed Forces. Our help with funerals costs page will give you some sources of financial help.
Stopping unwanted mail
It can be distressing to receive post in the name of someone who has died. Below are some links to organisations that can help stop unwanted mail being sent to someone who has died:
Informing us of a recent bereavement
If you think that a loved one may have been a member or supporter of RBL, please let us know so that we don’t mail them in the future. Please note that it may take up to 28 days for us to remove their name from any mailings.
You can let us know by calling our Supporter Care team on 0345 845 1945 or by emailing firstname.lastname@example.org.
Stopping post from known organisations
To stop mail from known organisations, it’s best to make direct contact with them by post, email or telephone. Let them know the person’s full name and address, advise them of the death, and ask them to remove them from their mailing lists.
Independent Inquest Advice (IIA)
If you've been bereaved as a result of Service, the inquiry and inquest (or fatal accident inquiry in Scotland) can be a daunting prospect. We can support you through the complicated process of an inquiry and inquest after a bereavement in what is already a difficult and painful time.
More information can be found on our IIA page.