Supporting those who have served and sacrificed to protect our way of life has been at the heart of the Royal British Legion since 1921.

From men who were injured in the First World War to those who continue to serve today, explore how our staff, members and volunteers have adapted to the needs of the Armed Forces community over the past 100 years.

Rehabilitation through horticulture

In 2003, Andy was at the lowest point in his life. After 13 years of service, he was having nightmares and even self-harming. But he found the courage to ask the Royal British Legion for help and a few days later received a call from their partners Combat Stress, which began his road to recovery.

Andy was diagnosed with Post Traumatic Stress Disorder in 2004 and attended a treatment centre for nine years, culminating in six weeks of cognitive behavioural therapy intensive treatment. During the therapy, he tried his hand at gardening and signed up for a veterans' project to learn about horticulture and gain a qualification.

Chelsea Flower Show

Chelsea Flower Show

The horticulture course was led by veteran Andrew Hodson who was planning a floral tribute to the First World War, which he wanted to take to the Chelsea Flower Show. Working on the project, they were rewarded with the President’s Award (the highest Royal Horticultural Society National Award) and Best in Show. The exhibit then went to NEC Live and won Best in Show and Gold again.
It was a truly amazing outcome, but, more importantly, it was a massive confidence boost for Andy; travelling across London, being in crowds, and talking to complete strangers where before he would have panic attacks. In 2016, Andy began working as a gardener at Galanos House, an RBL Care Home. Not only did RBL help Andy back into work, but they also supported his treatment and represented him at court for his war pension. Today, he helps to care for veterans in return. His journey has come full circle, and all it took was one phone call.
Mike Lewis5 Mike Lewis3 Mike Lewis4 Mike Lewis2

Mike Lewis’s journey from injury to fundraiser

Mike joined the Army in 2001. He suffered a fractured femur and pelvis from a parachuting jump and needed a dynamic hip screw inserted. Once healed, he needed the screw taken out to stop the other leg from fracturing due to the physical impact that parachuting and running would have on his body, but the NHS would not remove the metalwork. Without doing so, Mike would have been medically discharged, so his Medical Officer contacted the Royal British Legion for help. We sent Mike to a private hospital and paid for the treatment. He was back running and parachuting six weeks later - RBL had saved his career.

In 2008, on his second tour of Afghanistan, Mike was involved in an intense firefight with enemy forces. Needing artillery support badly, rounds were called in close to Mike’s position. They were so close that he was hit by British artillery fire. The blast wounds to his right leg resulted in a below-knee amputation, ending his career dreams.

The Royal British Legion was there from the minute he returned home, helping with welfare needs and arranging for family to be at his bedside. They also helped with the Armed Forces Compensation Scheme forms and represented him at a tribunal. Mike then attended a transition course at Aylesford to help him into civilian employment. He was asked by the Cambridgeshire Community Fundraiser to tell his story to the Poppy Appeal Organisers in the area and afterward was asked if he was interested in a job as a Community Fundraiser for Bedfordshire.

It was a great opportunity to give back to the organisation that had helped him, and Mike was successful at the job interview. He’s now been the Community Fundraiser for Bedfordshire for seven years. Mike has raised over £20,000 through mud runs, half marathons, car racing, and boxing. He is determined to prove that anything is possible no matter what your ability.

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Rehabilitation at the Battle Back Centre

Deu Panthak was born in a remote part of Nepal. In 1997, he joined the British Army in the 2nd Battalion, Royal Gurkha Rifles, followed by the Parachute Regiment.

In 2002, the Afghanistan tours began, and he completed four tours. With only two weeks of his final tour in October 2011, Deu was shot.

The Royal British Legion set Deu on his path to recovery by referring him to the Battle Back centre in Lilleshall. He took part in wellbeing courses as well as adventure and sports activities. RBL also helped Deu with housing needs when he was discharged from the Armed Forces and pursue a new career.

Deu remembers how he was welcomed to Battle Back with RBL t-shirts and hoodies, which he still wears today with pride. He recalls activities such as clay pigeon shooting, seated volleyball, wheelchair basketball, archery, cinema and quiz nights, canoeing, and rock climbing. The experience made him realise the commitment the Royal British Legion has for supporting injured Service personnel.

*Images of Deu at the Battle Back Centre in Lilleshall.
The Battle Back Centre
Noah3 Noah4 Lee and Noah during a recording

Lee and Noah sing for Mais House

Lee Owen and his seven-year-old son Noah raised more than £14,000 for the Royal British Legion with a lockdown singing challenge in 2020.

Lee is the Head of Activities at the RBL care home, Mais House. During lockdown, Their Royal Highnesses, The Duke and Duchess of Cambridge spoke with residents on a video call, when the Duchess said that she was teaching her son the words to ‘We’ll Meet Again’ for the VE Day celebrations. This sparked a moment of inspiration in Lee who decided he would teach Noah to sing 30 songs in 30 days throughout June, with all the sponsorship money going to Mais House for meaningful activities at that difficult time. 

Noah had been a regular visitor to Mais House before lockdown began and was devastated when he was no longer allowed to see the residents who had become his friends, so he jumped at the chance to show them that he was still thinking about them. The pair began to upload their songs to YouTube each day for the residents to watch, and, with a little help from celebrities including Jools Holland, Noah and Lee raised over £8,000 for new exercise equipment and technology for the residents to stay active and in contact with their families. 

Far from finished, they turned their attention to the Poppy Appeal and asked people to sponsor Noah to learn 102 songs. It was a mammoth task, but Noah was absolutely determined. He sacrificed playtime to learn songs that were written over 100 years ago and it wasn’t long before he was appearing in national newspapers and on television. Lee was approached by This Morning to sing live, raise awareness for the Poppy Appeal and talk about what the Royal British Legion meant to them as a family. Eamonn Holmes and Ruth Langsford swayed along as the pair sang ‘We’ll Meet Again’, a tribute to the late Dame Vera Lynn. The donations began flooding in. 

Noah’s courage and determination inspired other young people to support one another and brought a younger audience to the Poppy Appeal and the work of the RBL.

Read more about Lee and Noah
Lee and Noah outside Mais House
Lee and Noah outside Mais House care home

Welfare work for The Royal British Legion in Spain

Billie Graham-Thomas joined the Woman’s Royal Naval Service

In 1987, Billie Graham-Thomas joined the Woman’s Royal Naval Service, spending several years attached to the Royal Marines before being medically discharged in 1998 following an accident. Billie was in leg braces for several years and eventually began using a mobility scooter.

Billie Graham-Thomas

Billie Graham-Thomas joined the Woman’s Royal Naval Service in 1987.
Billie worked as an independent travel agent and then within the NHS, where she eventually medically retired in 2014. Around the same time, Billie’s husband was due to retire from the Royal Air Force.

Billie and her husband

Billie's husband is also a member of the Armed Forces community. He served in the Royal Air Force and they both retired in 2014.
Poppy Appeal2
The founding Chairman, Stephen Taff Carne, inspired Billie to become a Welfare Caseworker for the RBL as she had previously been a caseworker whilst in the Armed Forces.

Moving to Spain

Following their retirement, the couple relocated to Spain, where they joined the Murcia branch.
Remembrance 2020

The Spain North branch helped Billie obtain a hoist for her car and an electric wheelchair to help her get around more easily. Billie said, “This is why I now pay it forward and help other veterans the way I was helped.”

How RBL helped Billie

Billie received support from the RBL Spain North branch, which helped her better adapt to civilian life.

James Hickey’s work for the Poppy Factory

James before WW1

James Hickey enlisted in August 1914 to serve in the Duke of Cornwall's Light Infantry as a Lewis Gunner.

On the 28 October 1917, James was severely injured during the battle of Passchendaele resulting in the amputation of his left leg below the knee.

About James Hickey

Portrait of James before the First World War.
James Later in Life

Not long after the war, he entered a singing competition and won a place at the Guildhall School of Music. He became known as the ‘Popular Irish Tenor’ and sang at Buckingham Palace garden parties as well as concerts at Kensington Park Gardens and St James Palace.

Adapting to life

Despite complications with his amputations, James taught himself to walk with crutches and a prosthetic leg.
James with first 4 children

Unfortunately, as time went on, it became harder for James to stand and sing for long periods so, he gave up the profession. In the late 1930s, he turned to the Royal British Legion for help with employment and soon after began working for the Poppy Factory in Richmond, Surrey. 

During the Second World War, James moved his ever-growing family to Herefordshire, but he continued to work for the Poppy Factory who would send him packs to make poppies. Working from home gave James and his wife Louise plenty of time to raise their ten children.

Working for Poppy Factory

Image of James with his children.
Rachel Hughes Grandparents Rachel Hughes Marathon

Rachel Hughes

"My Grandparents, Marion and Derak, were residents at the Royal British Legion’s Galanos House Care Home. Grandad had served in the Queens Own Hussars alongside his twin brother. Grandad was diagnosed with dementia and needed care, but the idea of my grandparents being separated was heart-wrenching. Galanos allowed them to live together, giving them connecting rooms so that one could be their bedroom and the other their living room. This meant so much to them and to us as their family.

"My favourite memory of my Grandad was in the entrance hall to Galanos House. He asked me to dance with him, because he could hear the folk singer in the dining room. I don’t often dance, but memories such as this are priceless to me. Galanos and the RBL gave us the opportunity to form such precious memories with them both.

"When Granny became ill, I was 13. I'd never lost anyone before, and naively I probably thought I never would. So, when I saw my lovely Granny without her jewellery on, and was told to say goodbye, I had no idea what to do. I don't remember exactly what happened; at some point, I ended up out in the corridor with my sister, crying my eyes out, and telling myself it wasn't going to happen. A nurse came to see us and I just remember being hugged, being comforted, and feeling that it was ok to feel like this was the worst day ever. If I tried to tell you the words I heard, I'd fail. I just know that she inspired something inside me that I wouldn't understand for another five years.

"Grandad moved into the dementia unit in Galanos and I remember how wonderful the staff were with him. It was only when he passed away, and I was old enough to really appreciate and understand the care and support that he was receiving, that I realised this was the kind of career I wanted to have. I remember leaving Galanos House the day my Grandad passed away, knowing that I wanted to come back as a Carer and a few short months later, I did.

"Nine years later, not only did I complete my nursing training and graduate with a Bachelors of Science, registering with the Nursing and Midwifery Council in January 2017, but after almost a year in a hospital setting I began working at Galanos House, alongside the very same people who inspired me to take this journey in the first place. I am passionate about supporting families and individuals at the end of life.

"I worked for an inspiring charity and delivered great nursing care to incredible people everyday, which is amazing. But Galanos is part of a much wider organisation which supports veterans and their families throughout all stages of life, not just the end. As well as offering nursing care and respite services, the RBL provides financial support, employment and rehabilitation to ex-servicemen and women throughout their lives. For all those reasons, and many more I couldn't begin to list, I ran the famous London Marathon in 2018 with a place on Team RBL, raising money to allow this wonderful organisation to continue its work.

"I left the RBL at the end of 2018 to pursue a career in palliative and end of life care at the local hospice, but learning from the incredible staff at Galanos really helped prepare me for that. Whether I'm working at the RBL or not, the care they showed my grandparents has forged my career path and given me a fantastic example of excellence to work towards. I loved every minute with the incredible residents, nurses and care workers, and hold the RBL in especially high esteem, and always in my heart."

*Images: Rachel with her grandparents Marion and Derak | Rachel running the London Marathon in 2018 for RBL

Homelessness and volunteering

John Keane served in the Army for 18 years, completing tours of Northern Ireland, the Falklands and Germany. In 2007, his relationship broke down due largely to Post Traumatic Stress Disorder. He effectively became homeless - sofa surfing with friends and doing what work he could find to keep going, but he had little money and no place to call home. He was also separated from his daughter.  

In 2008 whilst working in a nursery next to the RBL club in Wallasey, Merseyside, he got talking to a lady from the RBL. John shared his story and she told him that he could get support from the charity, and encouraged him to get in touch with the RBL helpline. RBL then helped him find a house to rent, helped with the deposit and the first few months’ rent and furnishings. The difference this made to John turned his life around.   

Getting a home gave John confidence, and in turn, the courage to ask RBL if he could volunteer with the charity. He trained as an Advice and Information Volunteer to work at the Liverpool Pop-In Centre, helping other veterans. He also became a Poppy Appeal volunteer, well-known locally for his kilt-wearing collection, and organisation of the local Remembrance Parade.


John Keane

“If I hadn’t been working that day at the nursery which happened to be located next the RBL club and had that conversation with Trish I don’t know what would have happened to me. People don’t realise the amazing work that RBL does for ex-Service folk and I really enjoy supporting them in any way I can.”
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Patrick Gale, Branch Treasurer at Ross on Wye and District Branch, Herefordshire

In the mid-1990s, Patrick Gale was asked by the War Graves Pilgrimage Department of the Royal British Legion to organise the overseas travel arrangements for pilgrimages for those who had lost their families and friends in Germany and Poland. Pat, who ran his own travel business, had particular expertise in these areas and also spoke German.

The pilgrimages were accompanied by a member of RBL’s National Council, a guide and a Standard Bearer, visiting places such as the Commonwealth War Graves Cemetery in Bavaria and Auschwitz.

Each tour party had one thing in common; they came to remember. Whether they were war widows, relations, colleagues or prisoners of war, they all expressed their gratitude to the RBL for organising such a personal journey. In some cases, this meant closure, for others it meant revisiting a place where they had been held prisoner.

On one occasion, Pat led a group of 22 former prisoners of war aged between 85-90, returning to the camps they’d been held in. They stopped at Lückenwalde, part of the three “Long Marches” in which 80,000 prisoners were made to walk to concentration camps elsewhere in the country to avoid the advancing Soviet Army. Three of the veterans told of the horrors of the march; temperatures of -20C, fighting disease, frostbite and hunger. Two former POW’s on the trip had been in the same compound in Lamsdorf but did not realise until they met on the trip, creating an emotional reunion.

The stories that came from the visit to both camps were of courage and suffering; parachuting from burning planes, the death of comrades, valiant escapes, and diaries telling stories of “no food today” or “one slice of bread today”. Others spoke of their time in Auschwitz having to sort through the clothes of murdered people; a woman who had lost her fiancé, never married and came to his grave for the first time; and the only survivor of a Lancaster shot down over Belgium. The tour ended with a service of Remembrance at the Commonwealth War Graves Cemetery in Berlin and was all the more poignant having heard the stories of these pilgrims.

Pat received many letters from those on the pilgrimages, which he still holds dear today. They speak of the joy and thankfulness they owe to the Royal British Legion in enabling them to participate on the trip; an amazing sentiment from such painful journeys.

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Caradog Jenkins - Llanharan branch, Wales

From 1914, aged 17, Caradog Jenkins supported soldiers and their families as part of the War Relief Committee before serving himself, then going on to a lifetime of work with the Royal British Legion.

His records show the incredible welfare work that he enabled during his lifelong membership at Llanharan branch, Wales. By obtaining pensions, sickness grants, clothing grants, helping with debt, funeral grants and convalescent treatment for children he was able to do so much for the local Armed Forces community.

The Glamorgan Gazette reported “A life devoted to public service was rewarded at Cardiff...when Mr Caradog Jenkins was invested with the British Empire Medal by HM the King.”

Images: Portrait of Caradog Jenkins | Caradog's biography | RBL life member certificate awarded to Caradog.

RBL’s first Pop In Centre, Liverpool


The fully interactive conference room is a great asset to the Liverpool City Region and is used by local partners including Combat Stress, Liverpool City Council and many others.

The Pop In centres have since gone from strength to strength, enabling RBL to provide practical help and advice to over 37,000 people each year.

Piloting the Pop In Centres

In 2012 RBL opened its first Pop In centre in Liverpool.


Many of the original staff from the opening in 2012 remain part of the team today, supporting vital work in the area.

As a focal point in the community they are able to support those in need in their own community with expert local help.

The Liverpool Pop In team

Operated by a dedicated team in Cheshire and Merseyside.

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Tom Moss Haig's Poppies

After the First World War Private Tom Moss of 2nd Battalion, Bedfordshire Regiment, and early British Legion member, sadly died aged 28 in March 1924. Convinced that he died from the shrapnel still in his body and the effects of being gassed, RBL helped Tom’s widow with financial aid after she was denied access to his war pension. His doctor had died and all records of Tom were destroyed. A memory of Tom Moss lives on, however. Some 68 years later, his collection of original Haig Fund poppies was discovered in his machine gun notes exercise book, and are now housed in the Stevenage Museum.

*Images: Tom Moss machine gun notes exercise book and original Haig Fund poppies collection

Help us celebrate our centenary

This year, we're celebrating our 100th anniversary and find out how you can get involved in our centenary.
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