A care home exclusively for the Armed Forces community.
Situated near picturesque Bexhill-on-Sea, East Sussex, Mais House is a period building with a sense of grandeur. Only a few miles from the sea, residents enjoy regular trips to nearby coastal towns such as Hastings, Brighton, and Eastbourne. The residents’ shared experiences in the Armed Forces create a truly unique and supportive community, where everyone looks out for one another.
For more information about Mais House or to arrange a visit, please call 01424 215 871 or send an email and a member of our team will be in touch.
Welcome from Fil
“I’m the new Registered Home Manager at Mais House."
"I am a Registered Mental Health Nurse with over 40 years’ experience working in Health and Social Care. I left the NHS in 1992 to become a Lead Nurse and Quality Manager in a Housing Association in the West Midlands. I have worked in the Independent Health and Social Care sector ever since with a variety of roles including Home Manager, Regional Operations Manager, Regional Care and Quality Manager and as a Head of Quality."
"I am very pleased and proud to be working with the Royal British Legion and looking forward to this role at Mais House. I am passionate about getting the care and support of older people right and getting to know the people that I am a part of supporting. I always support teams to share my absolute belief that it is a privilege to support people to live positive and happy lives and to understand that we are working in their home; they are not living in our workplace."
"I have 4 sons, a grandson and a granddaughter and live with my wife and younger 2 sons as well as our dog, Arthur, in Mid Sussex."
Fil de Pina Muller, Mais House Manager
Welcome home
Thank you for taking an interest in Mais House. You can find out more by taking the video tour below – so, come on in and make yourself at home.
A care home exclusively for the Armed Forces community
Apply to Mais House
Home features
Furnished room including bed, bedding, wardrobe, chest of drawers, chair, carpet, TV socket and landline phone socket
En-suite facility including wash basin, toilet, shower and towels
Passenger lift
Wheelchair access
Minibus and other transport
Resident's kitchenette
A varied and interesting programme of social and leisure activities with support to maintain hobbies
Shared computer with internet access for resident general use
Open visiting hours: family and friends can also join our residents for a meal by booking in advance
Pets are welcome to visit
Our activities
Social interaction, camaraderie and helping residents pursue their interests and hobbies play a big part in day-to-day life here.
Our dedicated Activities Co-ordinator organises a whole range of activities and events, including a summer fête, evening concerts, live music, art classes and dinners. There’s a cinema experience and activity room, with an arts and crafts section.
A hairdresser and physiotherapist visit twice weekly. For those unable to venture out, we have a weekly trolley shop.
Who can stay?
We provide short and long-term care for serving personnel, veterans, and their dependants.
We have a community of men and women of varied ages and abilities. We’re dedicated to supporting not only serving and ex-serving personnel, but the whole of the Armed Forces community, including dependants and carers. This includes serving personnel, or those who have previously served, who have received one day of pay and were aged 16 or over at the time of service.
Prior to admission, we require:
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our residents to be fully vaccinated against Covid-19 (“fully vaccinated” as defined in Government regulations and guidance for England) unless they are exempt and
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where applicable, for proof of vaccination to be provided. If you cannot comply with this criteria prior to admission, please contact us to discuss your individual circumstances and your options.
Find out more about eligibility.
Funding options
We accept:
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Self-funding
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Local authority funding
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NHS continuing health care funding
Download our Mais House key summary and guide to care home fees to find out more about the fees and funding options.
Application process
Mais House is available for ex-service personnel and their families. If you are unsure whether you or someone close to you is eligible, please get in touch on 01424 215 871 or via email.
We know that care home applications can feel daunting, but our team are on hand to support you every step of the way. To register your interest or to find out more about Mais House and the application process, please call 01424 215 871 or send an email.
If you plan to move into our care home immediately or within the next three months, you will need to complete an application form. Once your application has been received, a needs assessment will take place to help us assess your care needs. This may take place at home or we can also visit you in hospital, providing an opportunity for you to ask any further questions. Your application is dependent upon confirmation of eligibility and the outcome of your care needs assessment. If successful, we will confirm in writing and arrange the next steps, including your arrival date with you.
In some circumstances, we are also able to provide support for those under the age of 65 years seeking care or rehabilitation support. However, we recommend contacting your chosen care home for further information.
Care Quality Commission rating
Contact us
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Phone: 01424 215 871
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Email: [email protected]
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Address: Mais House, 18 Hastings Road, Bexhill-on-Sea, East Sussex TN40 2HH
The rooms are comfortable and there’s plenty of entertainment. Thank you for looking after my husband so wellChristine, wife of Mais House resident
