Mais House residents - 51172

A care home exclusively for the Armed Forces community.

Situated near picturesque Bexhill-on-Sea, East Sussex, Mais House is a period building with a sense of grandeur. Only a few miles from the sea, residents enjoy regular trips to nearby coastal towns such as Hastings, Brighton, and Eastbourne. The residents’ shared experiences in the Armed Forces create a truly unique and supportive community, where everyone looks out for one another.

For more information about Mais House or to arrange a visit, please call 01424 215 871 or send an email and a member of our team will be in touch. 

Emma Ballard, Resident Manager, Mais House

Welcome from Emma

“We recognise the importance of shared experiences and at Mais House, we get everyone involved – from the staff and residents to families and the local community. We have a phenomenal team, who feel privileged to look after those who have given so much to our country.” 

“We have a full complement of nurses who are passionate about what they do, and we’re pleased to be able to provide an expert level of nursing, residential and personal care.” 

“Our Activities Co-ordinator organises day trips to the surrounding towns, themed events, and a range of daily activities including yoga, music therapy, cooking, and quiz nights.”

Emma Ballard, Mais House Manager

Welcome home

Thank you for taking an interest in Mais House. You can find out more by taking the video tour below – so, come on in and make yourself at home. 

Watch the Mais House video tour

A care home exclusively for the Armed Forces community

Read our brochure to find out more about Mais House
Download the brochure
Mais House resident with RBL member - 51075

Apply to Mais House

If you plan to move into our care home immediately or within the next three months, please complete our application form.
Fill in your application

Home features

  • Furnished room including bed, bedding, wardrobe, chest of drawers, chair, carpet, TV socket and landline phone socket 

  • En-suite facility including wash basin, toilet, shower and towels 

  • Passenger lift 

  • Wheelchair access 

  • Minibus and other transport 

  • Resident's kitchenette 

  • A varied and interesting programme of social and leisure activities with support to maintain hobbies 

  • Shared computer with internet access for resident general use 

  • Open visiting hours: family and friends can also join our residents for a meal by booking in advance 

  • Pets are welcome to visit 

Our activities

Social interaction, camaraderie and helping residents pursue their interests and hobbies play a big part in day-to-day life here. 

Our dedicated Activities Co-ordinator organises a whole range of activities and events, including a summer fête, evening concerts, live music, art classes and dinners. There’s a cinema experience and activity room, with an arts and crafts section. 

A hairdresser and physiotherapist visit twice weekly. For those unable to venture out, we have a weekly trolley shop.

Who can stay?

We provide short and long-term care for serving personnel, veterans, and their dependants. 

We have a community of men and women of varied ages and abilities. We’re dedicated to supporting not only serving and ex-serving personnel, but the whole of the Armed Forces community, including dependants and carers. This includes serving personnel, or those who have previously served, who have received one day of pay and were aged 16 or over at the time of service. 

Prior to admission, we require: 

  1. our residents to be fully vaccinated against Covid-19 (“fully vaccinated” as defined in Government regulations and guidance for England) unless they are exempt and

  2. where applicable, for proof of vaccination to be provided. If you cannot comply with this criteria prior to admission, please contact us to discuss your individual circumstances and your options. 

Find out more about eligibility.

Funding options

We accept: 


  • Self-funding

  • Local authority funding

  • NHS continuing health care funding

Download our Mais House key summary and guide to care home fees to find out more about the fees and funding options.

Application process

Mais House is available for ex-service personnel and their families. If you are unsure whether you or someone close to you is eligible, please get in touch on 01424 215 871 or via email.

We know that care home applications can feel daunting, but our team are on hand to support you every step of the way. To register your interest or to find out more about Mais House and the application process, please call 01424 215 871 or send an email.

If you plan to move into our care home immediately or within the next three months, you will need to complete an application form. Once your application has been received, a needs assessment will take place to help us assess your care needs. This may take place at home or we can also visit you in hospital, providing an opportunity for you to ask any further questions. Your application is dependent upon confirmation of eligibility and the outcome of your care needs assessment. If successful, we will confirm in writing and arrange the next steps, including your arrival date with you.

In some circumstances, we are also able to provide support for those under the age of 65 years seeking care or rehabilitation support. However, we recommend contacting your chosen care home for further information.

Care Quality Commission rating

Contact us

  • Email: [email protected]

  • Address: Mais House, 18 Hastings Road, Bexhill-on-Sea, East Sussex TN40 2HH

101st Birthday, Mais House - 51115
The rooms are comfortable and there’s plenty of entertainment. Thank you for looking after my husband so well Christine, wife of Mais House resident
Mais House Care home - 51067

Mais House key summary

Everything you need to help you decide if Mais House is the right care home for you, including the care we offer and our fees.
Download now

Share this page with someone

Discover more

Contact our team

Call 0808 802 8080

8am to 8pm, 7 days a week

Live Chat
Online chat

8am to 8pm, 7 days a week

Map Marker
Get local help

Find your closest RBL location

Back to top