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Our Departments at RBL
  1. Careers

Our Departments

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Fundraising, Marketing and Remembrance

The Marketing, Fundraising & Remembrance teams help share our story with the public through national campaigns such as our world-renowned Poppy Appeal and the Festival of Remembrance, as well as local events and fundraising activities.

They’re busy, supportive environment where creativity and collaboration go hand in hand. Whether you're building campaigns, creating content, or connecting with supporters, your work will help support the Armed Forces community every day.

Disciplines:

  • Fundraising
  • Remembrance
  • Poppy Appeal
  • Marketing and Communications
  • Data and Insights

Finance and Commercial

Finance & Commercial is all about making sure we can do what we do best—support the Armed Forces community. Our teams manage our finances, drive income through exciting commercial ventures, and ensure we use every penny wisely.

From overseeing budgets and securing great supplier deals to running our Poppy Shop and other retail initiatives, the teams keep everything running smoothly behind the scenes.

Disciplines:

  • Finance Teams
  • Procurement
  • Branch Property Trust
  • Estates
  • Facilities Management

Services

Services is at the heart of our mission to stand beside the Armed Forces community, delivering life-changing support when it's needed most.

Through multiple passionate and dedicated teams, we provide practical, emotional, and financial assistance to help individuals and families navigate life's challenges and build brighter futures. To discover more about the incredible support our teams provide, visit How We Help.

Disciplines:

  • Casework Services
  • Benefit, Debt and Money Advice
  • Outreach
  • Independent Living Advice
  • War Pensions and Armed Forces Compensation
  • Advocacy and Complex Needs
  • Grants
  • Recovery
  • Admiral Nursing

Care Homes

Run as a separate business unit, we operate six care homes across England which offer specialised support for veterans and their families, providing nursing care, dementia support, and rehabilitation. Our award-winning homes focus on delivering compassionate care in a community environment.

Working in one of our care homes means being part of a team that goes above and beyond every day. Whether you’re delivering hands-on care, supporting wellbeing through activities, or keeping things running smoothly behind the scenes, your role makes a real difference.

To discover more about the incredible support our teams provide, visit Care Homes.

Customer, Technology and Change

Our Customer, Technology and Change department is transforming how we support our customers, supporters, members, and beneficiaries. By using data and technology, the teams improve decision-making, systems, and ensure our services are efficient and accessible.

They create innovative digital tools and platforms that support fundraising, outreach, and care, keeping the Royal British Legion connected.

Disciplines:

  • Technology
  • Change and Transformation
  • Data Protection
  • Customer Operations

People and Culture (HR)

People and Culture  supports our colleagues, members, and volunteers in making RBL a brilliant place to work.

We take care of everything from Recruitment to Learning & Development and Safeguarding. Our job is to make sure our most important asset – our people - feel valued, empowered, and equipped to do their best.

If you're passionate about helping others thrive and want to help shape the future of RBL, this is the place to be!

Disciplines:

  • People experience
  • Health and safety
  • Safeguarding
  • People Team
  • Volunteering support and development
  • Belonging and inclusion
  • Talent

Director General

Director General includes Campaigns, Policy, and Research and Chief of Staff  teams. 
The Campaigns, Policy and Research team works across the UK with politicians and officials at all levels of government to bring the principles of the Armed Forces Covenant to life and further the interests of the Armed Forces community.

The Chief of Staff function provides leadership, governance and strategic support that helps us achieve our mission. Bringing together Governance, Internal Audit, Legal & Assurance, and the Private Office, the teams ensure we operate effectively, responsibly and in line with our legal obligations.

Disciplines:

  • Campaigns, Policy and Research
  • Chief of Staff
  • Governance
  • Internal Audit
  • Legal Services
  • Private Office

National Memorial Arboretum

The National Memorial Arboretum is a place of Remembrance, reflection, and discovery. We want it to be at the heart of our strategy, helping to celebrate our story, evolve Remembrance, and widen participation. Set in 150 acres of beautiful grounds, the Arboretum is home to over 350 memorials, including the iconic Armed Forces Memorial, and thousands of trees that will grow and mature for generations to come.

We offer a wide range of roles across visitor services, events, catering, horticulture, education and more – all supporting our mission to help people connect with stories of service and sacrifice. Whether you’re welcoming guests, planning events or helping to care for our grounds, you’ll be part of a friendly, passionate team that makes every visit meaningful.

Membership, Armed Forces and Community Engagement

Our Membership, Armed Forces and Community Engagement department connects with, supports and guides approximately 185,000 members and 2,000 branches in the UK and overseas, provides governance support to elected members, and manages the individual member experience.

We’re on a journey to become better connected, relevant and visible, which we’ll achieve through maintaining and developing relationships with key stakeholders.

Disciplines:

  • Membership Policy and Compliance
  • Membership Services and Development
  • Membership Engagement
  • Armed Forces engagement
  • Community development
  • Community engagement

Poppyscotland

Poppyscotland supports the Armed Forces community in Scotland through welfare services, campaigning, and the iconic Scottish Poppy Appeal.

If you join this team you’ll make a real difference to the lives of veterans, serving personnel, and their families.

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