Our benefits and money advice team can help you manage your finances and also support you if you are experiencing financial problems.

If you need help to meet unexpected expenses, we may be able to help you. Each year, our Immediate Needs Grants Scheme helps thousands of people through emergencies by providing an individual crisis grants. Find out more about Crisis Grants.

Managing your money

Managing your money - it's easier said than done - there's always something more interesting to do - but rarely anything more important.

Making some small changes now will make a big difference a few months or years down the line. Keeping a spending diary is a great way to see how you are using your money. You might be surprised to find just how much you spend on certain things. When you start to realise just how quickly your expenses add up, you are more careful about how you spend your money.

For more information and advice on how to manage your money better you can find a lot of helpful articles in our Knowledge Base or visit Money Helper for plenty of tips and guidance.


Do you need advice about benefits?

If you are part of the Armed Forces community and think you could be entitled to benefits that you're not yet receiving, we might be able to help.

Our benefits and money advice team can give you impartial and non-judgemental advice about how to maximise your income by claiming the benefits and tax credits you're entitled to.

Our advisers know how complex life in the Armed Forces can be and how military life involves unique challenges that can lead to financial problems.

We can advise on areas including:

To get support with benefits, call our contact centre on 0808 802 8080 to find out more.

Benefits calculator

You could be missing out on financial help available to you through welfare benefits.

You may be entitled to certain benefits if you are:

  • Unemployed and looking for work
  • In work and on a low income
  • Bringing up children
  • Ill or have a disability
  • Care for someone
  • Retired

The free and easy-to-use benefits calculator can help you check what you might be entitled to.

A member of the Armed Forces on deployment
The help has improved my quality of life. I am now enjoying a life free from debt and worry.

Do you need help with money worries?

Debt can overwhelm anyone and puts untold pressure on individuals and households. If you are part of the Armed Forces community and are struggling with debts that are mounting up we can help you with advice and guidance.

Our expert advisors can offer free, impartial and confidential advice that will help you to manage and in some cases even get the debt written off. Our service is completely confidential and free of charge.

The first step in dealing with any debts you may have is getting the right advice. Whether you need help with creating a personal budget or advice on how to deal with your creditors, we have lots of useful information on our Knowledge Base, or alternatively you seek advice with Money Helper

Get in touch

If you require assistance with any money issues, please call us on 0808 802 8080 and we will put you in touch with your local contact.

You will be asked to give your contact details, including address and phone number if you would like us to call you back, along with details of any urgent issues for example bailiff action, impending court action or any priority debt such as mortgage, rent arrears or council tax arrears.

Useful online resources

Money Health Check

Money Health check is the perfect way to find out how healthy your financial affairs are. You can choose from budgeting, debt, savings, planning and protection and each module will ask you a number of straightforward multiple choice questions and take between 5 to 10 minutes to complete.

Contact our team

Call 0808 802 8080

8am to 8pm, 7 days a week

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Online chat

8am to 8pm, 7 days a week

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