On this page you will find information about:
- What the Defence Medical Welfare Service (DMWS) is.
- Who can receive help from the DMWS.
- The help that the DMWS can provide.
Defence Medical Welfare Service (DMWS) is an independent charity that provides medical welfare services to those who serve the nation and community when they are in the patient care pathway.
The DMWS works with patients when their medical needs are being met but are still facing other issues, problems or social influences that may be distracting them from their recovery.
They provide 24-hour emotional and practical support to Armed Forces personnel, their dependent relatives and entitled civilians in operational areas and in static locations in the UK, Germany, and Cyprus.
The DMWS works in partnership with the Royal British Legion and other charities to support people in the Armed Forces community who are sick, injured and wounded, and receiving hospital care.
Who can receive help from the DMWS?
The DMWS strives to provide a high-quality medical welfare service to those who serve and have served the nation and the community.
The Defence Medical Welfare Service is here to support:
- all serving personnel, including reservists
- ex-service personnel and veterans
- NHS staff
- police
- immediate dependent relatives
- primary caregivers and healthcare professionals who support the care of serving and ex-service personnel.
What does the DMWS do?
The DMWS places trained professional welfare officers in locations throughout the UK, delivering additional support to remove the environmental, economic, and social obstacles that stand in the way of recovery.
The Defence Medical Welfare Service provides:
- a 24-hour 365-days-a-year response service
- an intelligent referral and signposting service
- an unlimited Hospital Visiting Service for Service people in hospital or rehabilitation
- a support service in the event of death or bereavement
- a confidential and impartial "listening ear"
- help with the provision of accommodation for families visiting wounded, injured and seriously ill patients
- accompanying families to critical care units
- support to access further services that can help at home, and
- HARDFACTS welfare needs assessments.
HARDFACTS is the acronym used to consider the areas in which wounded injured and sick (WIS) personnel may need support when leaving service. The acronym stands for Health, Accommodation, Relocation, Drugs, Alcohol and Stress, Finance and Benefits, Attitude, Thinking, Behaviour and Welfare, Children and Family, Training, Education and Employment, and Supporting Agencies.
Get in touch
Learn more about the Defence Medical Welfare Service on their website, or get in touch by:
Referral Contact:
Helpline: 08009 993 697
Email: [email protected]
General Enquiry Contact
Telephone: 01264 774 000
Email: [email protected]
Address: Defence Medical Welfare Service Headquarters, The Old Stables, Redenham Park, Redenham, Andover, SP11 9AQ
.jpg?sfvrsn=acb3c3e8_4&method=CropCropArguments&width=452&height=452&Signature=D5BAC960D530204FCEBE5677AF5088529441715C "Reparation Island casts - Bravo 22")
