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Care homes for serving and ex-Service people

A major part of our welfare work is to provide short and long term care for serving and ex-Service people and their dependants in Royal British Legion Care Homes around the country.

Our aim is to make the lives of those who stay there as fulfilling and comfortable as possible.

Our homes

What we offer:

  • Six Royal British Legion Care Homes, each providing long-term nursing and personal care. Four home also provide dedicated dementia care. Respite care is provided according to availability.
  • An information database about non-Legion care homes available to the ex-Service community.

Poppy Homes mapOur six homes vary in size from 47 bedrooms to 90 bedrooms. Each is a safe, well-equipped environment, which is intended to be a real home, somewhere that our residents can feel comfortable, for however long they stay. Care home communities include men and women of varied ages and abilities. Each home has a dedicaated social activity team who tailor activities to residents' needs, enabling each person to get involved with group activity sessions if they choose to, maintain individual hobbies and interests, and develop new ones.

Because our homes are exclusive to ex-Service people and their dependants, there's a unique camaraderie. Each home has a Statement of Purpose and Resident Guide available on request, which clearly define the care and services provided.

Please use the links in the left navigation for details about each individual home and those below for general information about the homes.

Royal British Legion Care Homes - Payment and Admissions Information - pdf

Guidance for moving into a care home

Enjoying the social atmosphere at one of our homesThe Royal British Legion's care homes are registered with the Care Quality Commission (CQC). Each is inspected by CQC against the Essential Standards of Quality and Safety associated Statutory Regulations. Latest inspection reports are available from the CQC website (see link below).

For more information, and to find out about care homes in your area, please visit the CQC website. Additional informaton is also available from www.carehome.co.uk.

Eligibility criteria

Poppy Homes are exclusive to the ex-Service community and their dependants. To clarify if you are eligible, please contact the Poppy Home that you wish to apply for.

An information leaflet about each of our Poppy Homes and application forms can be obtained from the links on the right and detailed information on each home is available from the left navigation links. Prospective residents are welcome to visit any Poppy Home, by arrangement with the manager (contact details in leaflet and on individual home pages), to help them decide if it meets their needs and choices.

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Types of care

Personal Care
Each of our six Poppy Homes provide personal care previously known as residential care, which offers care that does not require the input of a Registered Nurse across each 24 hour period. Care is delivered by Care Assistants, supported where required by visiting District Nurses. All Legion care staff are experienced and trained to a high standard to ensure quality care is delivered.

Nursing Care
Nursing care is available for residents who require a Registered Nurse over a 24 hour period on a daily basis. Our Registered Nurses are experienced and many hold specialist skills enabling them to meet individualised nursing needs.

A "needs assessment" determines the category of care you require.

Dementia Care
Dunkirk Memorial House, Halsey House, Galanos House and Lister House each provide personal care for beneficiaries living with dementia within dedicated and specially designed environments. Legion Homes do not provide dementia nursing care ie requiring a Registered Nurse to deliver or supervise dementia care over each 24 hour period. 

Day Care
Halsey House, Maurice House, Galanos House and Lister House provide Day Care Monday to Friday for beneficiaries local to the community. The aim of the service is to provide care, activity and social interaction for individuals within a small group and to support their carers. To enquire further please contact the relevant Poppy Home directly.

Younger Physically Disabled Care
Whilst all of our Homes are able to offer limited services to persons under the age of 65 years, only Lister House currently has a specially designed wing of the Home dedicated to meet the needs of persons between the ages of 18-64 years. If you are under the age of 65 years and seeking care, please contact the Home of your choice directly for further information.

More information about Legion Homes and the Types of Care we provide - pdf. 

Paying for care

The Royal British Legion charges a weekly fee that covers all care and accommodation in our Poppy Homes. Fee levels are revised annually and are agreed by The Royal British Legion Board of Trustees. Our fee levels vary depending on the category and level of care. Our fees are explained upon enquiry. p>

If you pay for your nursing care privately, you may be eligible to receive the NHS Registered Nursing Care Contribution (RNCC), also known as Funded Nursing Care (FNC) towards the cost of your nursing care. An assessment is made by a Registered Nurse from the local Clinical Commissioning Group (CCG) to determine if assessed needs meet specified NHS criteria, to confirm nursing care is required and therefore qualifty for FNC payments. FNC payments only apply to nursing care. Complex health conditions requiring high levels of nursing care may result in the NHS funding the total cost of an individual's care regardless of income or captial under Continuing Healthcare funding.

Once the CCG Nurse has confirmed whether an individual requires nursing care, Continuing Healthcare, or personal care, financial assessments are undertaken by the Local Authority Adult Social Services departmetn if an individual's capital is below the current threshold of £23,250.

An overview of types of care, eligiblity and funding is available here (pdf). Independent advice about paying for your care can be obtained from the Elderly Accommodation Council (see our Useful contact list). When moving into a care home, national charities such as Age Concern or Alzheimer's Society have produced some useful and detailed leaflets on the subject. Information about paying for care is also available at local County Council websites.

Applying to a care home

Initial enquiries can be made in writing, by telephone or email, or via your local Royal British Legion branch. Following enquiry, we will send you an SC7 application form which you need to complete and return to your preferred Poppy Home to enable us to proceed to a needs assessment.

The Royal British Legion can arrange for a Caseworker from your local Area Office to help complete the SC7 application form. Please contact our helpline on 0808 802 8080 or email info@britishlegion.org.uk for details of your local office.

Regardless of the category of care required or how your care is to be funded, a needs assessment will be undertaken by the Home Manager or delegated person from your preferred Poppy Home once your application is received. This person will visit you in your own home by arrangement, or will visit you whilst you are in hospital, to conduct the assessment. The needs assessment enables us to assess your care needs, personal preferences and requests and confirm that we can appropriately meet them. This visit also provides an opportunity for you to ask questions, and to agree a plan of care if admission is approved.

Admission to a Poppy Home is dependent upon confirmation of eligibility and the outcome of a needs assessment. The Poppy Home manager confirms your admission in writing and will arrange an admission date with you, according to availablity of rooms.

To find out more about our individual Poppy Homes please use the navigation links on the right.

More information about Payment and Admissions is available here.

For further information or to speak to someone regarding any of the care services mentioned on our website, please contact our helpline on 0808 802 8080, email info@britishlegion.org.uk or contact one of the Poppy Homes directly.

Introductory video

Our video below gives you an introduction into Poppy Homes.

Useful contacts

Our helpline: 0808 802 8080
For advice and information about locating Legion and non-Legion care homes

Care Quality Commission: 03000 616161
Care home inspection reports in England www.cqc.org.uk

Care and Social Services Inspection Wales: 01443 848450
Care home inspection reports in Wales www.cssiw.org.uk

Carehome.co.uk: Search for a care home via www.carehome.co.uk 

Carers UK: 020 7490 8818 www.carersuk.org

Carers Wales: 029 2081 1370 www.carerswales.org

Carers Northern Ireland: 028 9043 9843 www.carersni.org

Directgov: Directory of principal local councils throughout the UK www.direct.gov.uk

NHS Choices: List of all Clinical Commissiong Groups www.nhs.uk

Age UK:  0800 169 6565 www.ageuk.org.uk 

Alzheimer's Society: 0845 300 0336 www.alzheimers.org.uk

Independent Age: 0800 319 6789 www.independentage.org

The Elderly Accommodation Counsel: 020 7820 1343 www.housingcare.org

The Relatives and Residents Association: 020 7692 4302 www.relres.org

The Soldier's Charity: 020 7901 8900 www.soldierscharity.org

RAF Benevolent Fund: 0800 169 2942 www.rafbf.org

Royal Naval Benevolent Trust: 023 9269 0112 www.rnbt.org.uk

SSAFA: 0845 130 0975 www.ssafa.org.uk

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