Members chatting over a cuppa

RBL Network for Carers needs the support of volunteers to help coordinate and deliver the project.

The two newly developed volunteer roles are:

  • Support Group Facilitator
  • Admin Support

Support Group Facilitator

As a support group facilitator volunteer, you will assist with the preparation and delivery of groups that will help people develop friendships, interests, engage and connect more within their communities through shared memories and experiences.

The role will be carried out in the community, attending face to face support groups (subject to Covid-19 restrictions) and virtually via video calling. We also have a virtual only option, please select when completing your application.

Our support group facilitator volunteers will be expected to attend a regular monthly commitment of approximately one and half hours facilitating sessions, with a further two to three hours a week providing additional support to attendees. There may be a potential for a more frequent commitment subject to the requirements of the support groups and the volunteer’s availability.

Download our Support Group Facilitator Volunteer role description or read our FAQs below to find out more.

Admin Support

Admin support volunteers will assist with the administration and preparation of groups that will help carers develop friendships, interests, opportunities to engage and connect more within their communities through shared memories and experiences.

The role will mainly be carried out from your home/virtually. There may be a potential to attend the virtual and face-to-face support groups if required, subject to your availability and Covid-19 restrictions.

As an admin support volunteer, you will be required to regularly commit to approximately two to three hours a week. There's potential for a more frequent commitment of time subject to the requirements of the support group and the volunteer’s availability.

Download our Admin Support Volunteer role description or read our FAQs below to find out more.

FAQs

Why get involved with the Royal British Legion?

You don’t need to be a Royal British Legion member or have links to the Armed Forces community to volunteer with RBL. You’ll be joining the UK's leading Armed Forces charity, the heart of a national network that supports our Armed Forces community through thick and thin – and helping ensure their unique contribution is never forgotten.

What would I be doing as a Support Group Facilitator volunteer?

  • Preparing and delivering support groups for carers in the Armed Forces community, including providing a programme of face to face and virtual themed activities, and events.
  • Helping to set up the venue, provide refreshments, assist with cleaning and washing up and leave the venue as found.
  • Interacting with attendees, ensuring they feel welcomed and supported in an inclusive atmosphere.
  • Developing interests and skills with the support group attendees.
  • Assisting the Project Officer to gather feedback from the group to demonstrate the impact of the service.
  • Identify any additional support needs from attendees, passing details to RBL Area Teams with agreement.

What would I be doing as an Admin Support volunteer?

  • Assist with administrative support to the Support Group Facilitator volunteer and Project Officer. 
  • Support with the creation and coordination of a programme of activities, themes, and events for the group.
  • Interact with group attendees, virtually or face to face, ensuring they feel welcome and supported in an inclusive atmosphere.
  • Answer queries from support group attendees.
  • Input data and support the maintenance of files and systems.
  • Help with general administrative tasks.

What skills and experience would I need, or could I develop?

Support Group Facilitator

  • A connection to or an interest in the Armed Forces community could be beneficial for this role. 
  • Understanding of and empathy with the needs of carers, and able to observe and identify any areas of concern.
  • Passionate about helping to provide high quality and socially inclusive support and materials.
  • Ability to communicate clearly with strong inter-personal skills.
  • Skilled in building productive relationships with others.
  • Confident using IT including the internet, emails and video calling services (Microsoft Teams).
  • Skilled in organising own workload.
  • A commitment to acting in line with RBL policies and procedures, including those relating to data protection; confidentiality; safeguarding; health and safety and equality and diversity.

Admin Support volunteer

  • Ability to communicate clearly with strong inter-personal skills.
  • Skilled in building productive relationships with others.
  • Confident use of IT including use of the internet, emails and video calling services (Microsoft Teams).
  • Competent in organising own workload and managing deadlines.
  • A commitment to acting in line with RBL policies and procedures, including those relating to data protection; confidentiality; safeguarding; health and safety and equality and diversity.

What support will be available to me?

  • A designated person to discuss your volunteering with.
  • Regular support and supervision from a member of the team.
  • RBL induction and online training.
  • Role specific training, as well as opportunities for shadowing and further development.
  • A volunteer handbook and agreement to set out expectations of you as well as what you can expect from us.
  • Opportunities for further development or experience as an RBL volunteer.

What training or resources will be avalaible?

  • RBL induction and welcome.
  • Mandatory volunteer online learning with annual refresher courses.
  • Training and ongoing development as required.

Will expenses be paid?

Reasonable out-of-pocket costs agreed in advance will be reimbursed.

What are the requirements to volunteer?

The minimum age for both Support Group Facilitator and Admin Support Volunteers is 18 years old.

Two* satisfactory references and Enhanced DBS.

*If you are already a RBL volunteer or member, we will only require one reference, from your RBL contact. In order to comply with charity regulations, we reserve the right to carry out additional screening if we consider it appropriate to do so.

Will volunteering be Covid secure?

RBL Covid-19 secure guidance and risk assessments along with Government guidelines must be implemented/adhered too.

What are the benefits for me?

  • Experience of supporting carers in the Armed Forces community by facilitating support groups to improve feelings of social isolation and loneliness.
  • Develop proficient communication skills with a variety of audiences.
  • Be part of a committed and friendly team.
  • Gain skills and experience to build your CV or maintain your current skills.
  • Make a difference to the Armed Forces community.

Does the following RBL values and behaviours describe you?

  • A desire to provide great support in all that you do.
  • Enjoy and thrive in working in teams and with others.
  • Committed to being the best you can and to learn and develop new and existing skills.
  • An encourager, eager to share your knowledge and experience to help others.
  • Passionate about supporting the Armed Forces community and honouring their contribution.

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