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Caseworkers and Visitors

Two of the most fulfilling volunteer roles the Legion has to offer are as Caseworkers and Visitors.

Helping us to deliver our Poppy Support services to those who have served in the Armed Forces, and their families, Volunteer Caseworkers and Visitors are the face of the Legion.

You do not need any previous experience to be a volunteer Caseworker or Visitor, but previous knowledge, training or even an interest in a health, social services or a welfare field can be a real advantage. All volunteers are offered free training and out-of-pocket expenses. Caseworkers and Visitors are subject to screening, as they are in contact with vulnerable people.

Caseworkers

Volunteer Caseworkers are asked to visit with people in their own homes, and conduct informal interviews and assessments. This includes talking to people about their situation and gathering important personal information.

Caseworkers are asked to write down their observations and findings in the form of a report and provide this to a Legion case manager. The role requires a special kind of volunteer, someone with patience, who can listen sensitively and can write a clear report without judgement.

If you think you possess these qualities, and you would like to undertake one of the most personally fulfilling volunteer roles that the Legion offers, please get in touch.

Paul McClintock The Legion has been there for me when I've needed the help, and I wanted to give something back. As a younger volunteer, I have a lot in common with the younger Service leavers, and can identify with their needs."

Paul McClintock | Volunteer Caseworker

Paul was medically discharged from the Army in 2000, after suffering a serious back injury. He has been a recipient of financial, emotional and legal support from the Legion. He has taken part in various fundraisers for the Legion and was the face of our Honour the Covenant campaign.

Visitors

Volunteer Visitors carry on one of the longest traditions within the Legion, offering companionship to people who are isolated or vulnerable.

On arrival, visitors are able to offer a small gift from the Legion to those they visit to help break the ice. The role requires a willingness to donate time regularly, an ear that can be bent and the ability to offer friendship.

If you think you would enjoy a chat and carrying out regular visits to people in your local area please get in touch.

"It's a very rewarding job. I get a tremendous amount of satisfaction from seeing the difference a couple of hours of my time has made to older veterans and the younger generation of Service leavers returning to Civvy Street with little clue of where their life is heading."

Carol Bratty | Volunteer Visitor

As a Legion member, Carol realised the crucial role that volunteers play in supporting the whole Armed Forces family. She has been a volunteer for eight years and dedicates much of her free time to visiting people in their homes or in hospital.		 Carol Bratty