Beneficiary support

Volunteer with us to provide important information and support to members of the Armed Forces community, or to raise public awareness about the work of The Royal British Legion.

For all our direct support roles, you will be provided with an induction and training and will need to attend an interview and provide two satisfactory references. Some positions also require a DBS check.

Information volunteer

Pop In Centres are our high street presence. Each centre is open to Service personnel, veterans, their families and the public.

As an Information Volunteer, you will gain experience of being in a customer-facing environment, meeting and providing information and support to people from different backgrounds.

This volunteer opportunity is open to anyone over the age of 16, who:

  • Is happy meeting and talking to people from different backgrounds
  • Has good customer service skills
  • Is confident using computers, internet and email
  • Is able to spare a few hours on a regular basis, during opening hours

Caseworker

Sometimes people need more help or support from us. Our volunteer Caseworkers are based in our Pop In Centres, community outreach centres or visit people in their homes. As a volunteer Caseworker, you will meet with beneficiaries to assess their circumstances and needs and to determine if they’re eligible for Legion support.

You’ll play a key role in meeting and providing practical and emotional support to members of the Armed Forces community, and will also gain experience of being in a customer-facing environment.

This volunteer opportunity is open to anyone over the age of 18, who is:

  • Confident meeting with people on a one-to-one basis
  • Able to assess situations objectively and remain neutral
  • Discreet and aware of the importance of confidentiality
  • Able to work independently and flexibly
  • Able to keep accurate records
  • Confident using computers, internet and email
  • Able to spare a few hours on a regular basis.

This role requires an enhanced DBS check.

Care home volunteer

The Legion also provides short or long-term care for members of the Armed Forces community in our Care Homes around the country.

We have many opportunities to volunteer in on our Care Homes, including:

  • Local fundraising and marketing
  • Coordinating social activities
  • Visiting and befriending residents
  • Administrative tasks, or
  • Helping with odd jobs, such as gardening or painting.

Depending on your role, you will gain experience of being in a care home environment, providing practical support to the running of the home or companionship and friendship to residents.

These volunteer opportunities are open to anyone over the age of 18, who is:

  • Confident meeting with people on a one-to-one basis
  • Able to work independently and flexibly
  • Physically able to complete odd jobs
  • Confident using computers, internet and email (for admin or marketing roles)
  • Able to give a few hours on a regular or ad hoc basis.

This role requires an enhanced DBS check.

Veteran Visitor

For many veterans, leaving Service is a daunting and difficult time. The Legion was set up after the First World War to help those returning readjust and today we still provide companionship and support through our Visitor Volunteers.

This volunteer opportunity is open to anyone over the age of 16, who is:

  • Confident meeting with people on a one-to-one basis
  • Discreet and aware of the importance of confidentiality
  • Reliable and dependable
  • Able to give a few hours on a regular basis.

If you’d like to visit people in your area, contact your local Legion Branch. If there is no Branch near you, please contact us.

More information

If you would like to find out more about volunteering with the Legion, please see all the ways you can get involved.

Please explore the benefits of volunteering, our volunteering FAQs or get in touch with us below. 

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