- About the Legion
- Can We Help You?
- Fundraising
- Media Centre
- Campaigning
- Membership
- Honour the Covenant
Site Search
New Poppy Support Services
Poppy Calls
The new Poppy Calls service aims to help give veterans and members of the ex-service community the freedom to stay independent in their own homes and is now being piloted in Suffolk and Lincolnshire, with a view to expanding nationally by 2009.
This scheme is designed to offer help with awkward jobs such as minor repairs, or fitting essential devices such as smoke detectors. The Royal British Legion also has its own 24 hour care community alarm system (Lifeline 400) which can also be fitted by the service.
Poppy Calls is offered to beneficiaries who qualify for British Legion assistance under The Royal Charter, which includes those who have served in the Armed Forces and their widows or dependents.
For further information on Poppy Calls services which currently exist in Suffolk and Lincolnshire, contact:
Suffolk County Manager: Adrienne Wakeling
Tel: 01284 725833
Email: awakeling@britishlegion.org.uk
Lincolnshire County Manager: Mr A (Tony) Gordon
Tel: 01522 811634
Email: agordon@britishlegion.org.uk
Lifeline 400
Lifeline 400 Home Unit is now available through the Legion’s Poppy Support.
As part of Poppy Support the Legion have introduced the Lifeline 400 for those beneficiaries who will benefit from it to improve their quality of life and make them safer.
What is a Lifeline 400?
The Lifeline 400 is designed to protect people living in their own homes. This system can be used to raise an alarm call from anywhere in the home by simply pressing the radio trigger or the large illuminated red button on the unit. Calls are received at the dedicated 24 hour response centre, where the appropriate action can be taken.
The Lifeline 400 can also provide additional peace of mind and reassurance by monitoring a wide range of events by the use of one hard wired and 12 radio sensor inputs. These could include detectors for carbon monoxide, falls, floods, temperature and smoke. The Lifeline can also provide 24 hour inactivity and intruder monitoring for a greater level of both personal and home reassurance.
How does it work?
When the Lifeline 400 is activated the call details are displayed on screen at the 24 hour response centre, showing the type of call and how the call was initiated. Due to the Lifeline 400’s powerful loudspeaker and sensitive microphone, hands free two-way speech can be established between the user and the response centre operator.
People who may benefit from the Lifeline 400 are:
• Older, infirm or disabled people.
• Individuals who have been discharged from hospital and require additional support and assistance at home.
• People subject to domestic violence, racial harassment, repeat victimisation and distraction burglary.
• Those living in high crime areas.
• People of any age living alone.
• Small businesses where individuals are at risk through the handling of valuable goods or money.
